We’re Learning the Wrong Lessons

Everyone wants to copy Facebook or Google’s success. But they are not, and can’t be, a guide for how to run a business.

It’s easy to criticize companies like Facebook or Google for their conduct when it comes to data, largely because they are so frequently the subject of widely-publicized reports and news articles. The stories documenting tech giant misdeeds (ironically, often displayed in Facebook’s newsfeed) demonstrate a growing awareness of surveillance capitalism and surveillance states, as…