Analog Thinking in a Digital Age

Okay, there’s an app for that. Why?

Ho boy. The Iowa Caucuses were …they happened. And they happened in a way that was both completely unprecedented and utterly, exhaustingly predictable. It’s a story line that’s becoming, frankly, a little boring: people use old process, someone decides that an app (or AI) will be better, lots of product development takes place, very little field testing or troubleshooting occurs, new technology rolls out to great fanfare, and then disaster. It happens when apps try to go operational, it happens when AI is used to…